Express Bus Nagano

Information about luggage restrictions: 

For passengers using a daytime bus: Due to limited trunk room storage space, multiple baggage, ski and snowboard gears, bicycles, and oversized luggage may be rejected. 

For passengers using a night bus: Due to very limited storage space, we refuse to take bulky luggage such as ski and snowboard gears, , and bicycles into our trunk room. Please use delivery service to send your luggage to your destination in advance.

For customers concerned about this, we recommend sending your equipment in advance via a courier service, if possible. If sending in advance is not an option, you can consider reserving an additional seat at the adult fare to use as a dedicated space for your belongings.

Please note that:
1. Even if there is extra space available in the bus’s trunk room on the day of travel, we cannot provide a refund for the luggage seat fee, so please be aware of this in advance.

2. Please make sure to use dedicated covers or bags for your skis, snowboard, and snowshoes.

3. Bicycles should be disassembled and packed in a dedicated bag for assembly-type bicycles or in a specific bag for folding bicycles.

4. Please note that we do not take any responsibility for any damage to your belongings.

Please read before making an inquiry.

1. This bus can be reserved in advance. You can also purchase tickets at the ticket counter on the same day. However, please note that these buses can fill up, so we recommend making reservations in advance.

2. This bus operates every day, yearly.

3. You can make a reservation 1 month prior to the travel date but not before the release of timetable.

4. We are unable to provide information about specific additional buses, so please refrain from inquiring about them. We recommend checking the reservation website for updates and availability yourself.

5. To check seat availability, please visit the reservation page. If the bus is fully booked, you will see indicators such as “×”, “No Seat Available”, or “Not Available”. We will not answer to the inquiries about the seat availability.

6. The online reservation system and the ticket counter share the same seat availability. If online bookings show no available seats, the ticket counter will have the same status.

7. This bus typically has a restroom onboard. However, on some additional buses or due to inspection schedules, there is a possibility that there may not have restroom available. Whether they have restrooms or not, there is usually a restroom break at a service area or parking area.

Frequently Asked Questions:

Q1: When I try to book a bus online, I am unable to make a reservation. Is it fully booked, or is it a website error?
A1: See reasons why you cannot make a reservation here.

Q2: I booked a bus online, how do I board it?
A2: See how to board the bus with online booked tickets here.

Q3: Will this bus be operating on [specific date]?
A3: See how to check the operation date here.

**Only one-way tickets are available; there is no round-trip fare.

【Children’s fares】

■6 years and older: Adult fare
■1 to under 6 years old: Child fare (You can confirm the child’s fare at the time of booking.)
■Under 1 year old: Travel free if not occupying a seat. However, they count as passengers and may be refused boarding if capacity is reached. Therefore, if the maximum capacity is reached, we reserve the right to refuse boarding for children not paying fares. It’s recommended to purchase a ticket (child fare) even if the child won’t occupy it.