Regarding Measures Against COVID-19 for Long-distance Express Buses (Updated July 3)

Jun 16, 2020


  1. 1. ALPICO Kotsu’s Measures Against the Three C’s
  2. 2. Requests to our Customers

Thank you for using ALPICO Kotsu. While the emergency declaration has been lifted in all of Japan, we anticipate that COVID-19 (coronavirus) will be around for a longer time. Because we want to offer you transportation that you can use reassuringly, ALPICO Kotsu will gradually resume operation of long-distance express buses across the prefecture while being thorough with disinfection and sanitation management and taking the following measures in order to avoid the three C’s – closed spaces, crowded spaces and close-contact settings.

Please click here to check the operation status of the long-distance express buses*.
*Target bus lines: Nagano – Ikebukuro/Shinjuku line, Matsumoto – Shinjuku line, Chino/Suwa/Okaya – Shinjuku line, Hakuba/Azumino – Shinjuku line, Matsumoto – Nagoya line.

ALPICO Kotsu’s Measures Against the Three C’s

1. Ventilation inside the bus
The air inside the bus will be completed changed and refreshed in about 5 minutes due to the use of its outside air ventilation mode. (system construction may differ depending on the bus manufacturer/type)


2. Wearing face masks
All our drivers and ticketing counter staff will wear a face mask in order to avoid droplet infection. We ask for your cooperation in bringing a face mask yourself and wearing it while on the bus, as well as refraining from having conversations on the bus as much as possible.


3. Measures to prevent droplet infection at the ticketing counter
We have installed droplet infection prevention sheets at the ticketing counter (Matsumoto Bus Terminal and ALPICO Kotsu Nagano Station Information Center).


4. Prevent droplet infection inside the bus
We have installed droplet infection prevention sheets at the driver’s seat of express buses.


5. Disinfecting inside the bus
We are implementing an additional disinfecting deep clean when cleaning the inside of the bus at the end of operation.


6. Installing hand disinfectants
We have installed hand disinfectants inside the bus, so please use them accordingly.


7. Offering disinfecting hand wipes
We offer disinfecting hand wipes inside the bus, so please use them freely.


8. Air conditioner with a disinfecting ion generator
The air conditioner inside the bus is equipped with a disinfecting ion generator that disinfects the airspace.


9. Installing stationary airspace disinfectants
We have installed stationary airspace disinfectants inside the bus that disinfect the airspace.


10. Health supervision
Along with being obligated to undergo a temperature check before work, our drivers have their health thoroughly checked during roll call. If there is a driver that might have a fever or other health concerns, we will stop them from going to work and/or starting his shift. Additionally, drivers are instructed to wash their hands/gargle and disinfect their hands properly and thoroughly.

Requests to our Customers

  • Please cooperate in wearing a face mask inside the bus.
  • Please refrain from having conversations as much as possible inside the bus.
  • Please keep a wide distance from the people around you when waiting for and exiting the bus.
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