ALPICO TAXI

ALPICO GROUP

Lineup of Vehicles

We have various types of vehicle available, among which you will surely find one suitable for your trip.
Our fleet can accommodate up to 15 passengers with luggage, up to 27 passengers without luggage.

SMALL-SIZED COASTER BUS

capacity

15 passengers

up to 21 if without any luggage

VAN

capacity

7 passengers

up to 9 if without any luggage

VIP VAN

capacity

3 passengers

up to 5 if without any luggage

UD(UNIVERSAL DESIGNED)

capacity

3 passengers

up to 4 if without any luggage

SEDAN

capacity

2 passengers

up to 4 if without any luggage

Quotes for Chartering
to Hakuba

Fares are to be announced.
Please contact us via Reservation Form or Contact Form.

Quotes for Chartering
to Snow Monkey Park / Zenkoji Temple

Fares are to be announced.
Please contact us via Reservation Form or Contact Form.

Notices

How to Pay

You can pay by credit card in advance (advance payment). We will send you a link to pay after you book.

Wi-Fi Available

You can use Free Wi-Fi on the vehicle. (Excluding UD and sedan taxi. As the number is limited, it may not be available.)

Pick-Up

Our driver will be waiting for you at the arrival lobby (airport pick-up) or ticket gate (Nagano sta. pick-up) with your name on a signboard.

Child Seats Available on Request

According to Japanese Law, you are not required to provide safety seats for infants or children but we can provide them if requested.

Included
Toll fares are already included in the price list above.
NOT included
Entrance fees to tourist attractions, for example the Snow Monkey Park.
Cancellation policy
Cancellation must be made more than 24 hours in advance of your scheduled pick-up, otherwise you will be charged the full charter price.
Emergency contact
You can contact us by WhatsApp, Hangouts, LINE, Messenger or phone.

FAQ

OPEN ALLCLOSE ALL

Do the drivers speak English?
We are sorry, our drivers do not speak English well.
But we have prepared point-and-talk conversation sheets and a smartphone translation application to communicate with you. In cases where the above methods cannot help you to communicate with our driver, please feel free to contact our office staff by WhatsApp, Hangouts, LINE, Messenger or phone.
What do we do if our flight arrives earlier or later than scheduled(airport pick-up)?
Our drivers are responsible for checking your flight status and will wait for you at the pick-up location according to your arrival time. Please let us know if you are aware your flight will be delayed, or is arriving earlier than scheduled. In these cases, we will try our best to accommodate you. Additional parking fees or other expenses may be charged in this case.
Where is the meeting point at Narita and Haneda airport?
Our driver will be waiting for you outside the arrival gate with your name written on a signboard.
How do we contact you on the day of travel in case of emergency?
If you have already booked our service, you can reach us by using WhatsApp, Hangouts, LINE, Messenger or phone.
On the way, can we stop for a lunch/toilet break?
Yes, please feel free to let us know if you need to take a short break.
I would like to know more about the reservation and payment process.
Please fill in the reservation form with as much detail as possible and submit it to us.
Our staff will contact you shortly. We may inquire about further details if necessary.
If your desired route is not included in the reservation form or if you have any other requests, please write in the "addition requests" field in reservation form.
Can I pay on the day by cash?
Although we prefer advance online payment by Visa or MasterCard, we also accept payment on the day by cash (Japanese yen only).

JapanTaxiSmartphone App for Taxi Depatch

You can now easily call our taxi in Hakuba and Nagano area
by using smartphone application. Download it now!

  • 2.5 Million Downloads In Japan
  • No.1 Usage In Japan
  • Easy Operation
  • Call Anywhere In Japanese Major Cities
  • All English

Leaflet

Click one of the buttons below to get the App!

Steps
before Riding our taxi

STEP 1CUSTOMER
Please send us your mail from the reservation form or the contact form.
STEP 2ALPICO TAXI
We will check to see if we can meet your wishes. If possible we will quote a price and contact you via email.
STEP 3CUSTOMER
If you can approve the quote price, etc., please send back a reply e-mail.
STEP 4ALPICO TAXI
We will create a Reservation Confirmation based on the information and send it to you.
We will also send you a link for advance payment, after making vehicle reservations.
STEP 5CUSTOMER
Please confirm the Reservation Confirmation.
Use the link provided to complete your payment with Visa or Mastercard.
Please contact us to inform us that the payment process is over.
STEP 6ALPICO TAXI
After we have confirmed your payment has been completed, we will create a new Reservation Confirmation that has been settled and send it to you.
It doubles as a receipt.
STEP 7CUSTOMER
Once you confirm the Reservation Confirmation, the reservation will be completed.
STEP 8ALPICO TAXI
Our driver will pick you up on the day.

RESERVATION

CONTACT