Express Bus Hakuba

Information about luggage restrictions: 

There are no restrictions on the number or size of items you can check in. In most cases, we can load all customers’ luggage onto the bus. However, if the luggage space becomes full, we regretfully have to decline your items.

For customers concerned about this, we recommend sending your equipment in advance via a courier service, if possible. If sending in advance is not an option, you can consider reserving an additional seat at the child fare to use as a dedicated space for your belongings.

Please note that:
1. Even if there is extra space available in the bus’s trunk room on the day of travel, we cannot provide a refund for the luggage seat fee, so please be aware of this in advance.

2. Please make sure to use dedicated covers or bags for your skis, snowboard, and snowshoes.

3. Please note that we do not take any responsibility for any damage to your belongings.

Please read before making an inquiry:

1. This bus can be reserved in advance. You can also purchase tickets at the ticket counter on the same day. However, please note that these buses can fill up, so we recommend making reservations in advance.

2. This bus only operates in winter season.

3. Only one bus departs at each scheduled time.

4. To check seat availability, please visit the reservation page. If the bus is fully booked, you will see indicators such as “×”, “No Seat Available”, or “Not Available”. We will not answer to the inquiries about the seat availability.

5. The online reservation system and the ticket counter share the same seat availability. If online bookings show no available seats, the ticket counter will have the same status.

6. Even if your flight arrival is delayed, the bus operates according to the schedule. We cannot wait for delayed flights or other circumstances, and refunds are not possible, even if you notify us in advance. Thank you for your understanding.

7. This bus typically has a restroom onboard. However, on some additional buses or due to inspection schedules, there is a possibility that there may not have restroom available. Whether they have restrooms or not, there is usually a restroom break at a service area or parking area.

8. There is only one bus available each day.

9. Alpico does not handle the operation of the reservation website. If you encounter issues like your card being denied, the reservation page loading slowly, or being unable to proceed despite availability, etc., please reach out to the company that manages the reservation website directly at Contact Form for help.

Frequently Asked Questions:

Q1: When will the Narita Airport – Hakuba winter timetable be released?
A1:We aim to update the timetable before November, but it may take longer. If the winter timetable is not yet available, please be patient for its release. We kindly ask that you refrain from inquiring about the release of the timetable, as we cannot provide more details than what is available on the timetable page.

Q2: Will the bus from Narita Airport to Hakuba be running this winter season, and when?
A2: Once the operation and timetable are finalized, they will be posted on the timetable page as soon as possible. If the winter schedule is not yet available, please be patient for its release. We kindly ask that you refrain from inquiring about the release of the timetable, as we cannot provide more details than what is available on the timetable page.

Q3: When I try to book a bus online, I am unable to make a reservation. Is it fully booked, or is it a website error?
A3: See reasons why you cannot make a reservation here.

Q4: I booked a bus online, how do I board it?
A4: See how to board the bus with online booked tickets here.

The Haneda Airport to Hakuba bus will feature 3-row seats, though the actual bus may look different from the image. Amenities include free Wi-Fi, electric socket, leg rest, and footrest.

**Only one-way tickets are available; there is no round-trip fare.

【Children’s fares】

■6 years and older: Adult fare
■1 to under 6 years old: Child Fare
■Under 1 year old: Travel free if not occupying a seat. However, they count as passengers and may be refused boarding if capacity is reached. Therefore, if the maximum capacity is reached, we reserve the right to refuse boarding for children not paying fares. It’s recommended to purchase a ticket (child fare) even if the child won’t occupy it.